Shipping Policy

Last Updated: June 2026

Thank you for shopping with BySofty. This Shipping Policy explains how we process and deliver orders placed through our website.

Order Processing

• Orders are processed within 1–3 business days after payment is received.

• Orders are not processed, shipped, or delivered on weekends or public holidays.

• During periods of high order volume, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

• Domestic Orders: 3–10 business days

• International Orders: 7–21 business days

Please note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, and carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method.

Any applicable shipping fees will be displayed before you complete your purchase.

Order Tracking

When available, tracking information will be sent to the email address provided at checkout once your order has been shipped.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, and other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping charges unless otherwise stated.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery period, please contact us at fifearshad2@gmail.com.

While we will assist in tracking and resolving shipping issues, we are not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or events beyond our control.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and provide photos of the damaged package and item(s). We will work with you to find an appropriate solution.

Contact Us

If you have any questions about this Shipping Policy, please contact us:

BySofty
Website: bysofty.myshopify.com
Email: fifearshad2@gmail.com